At Carter Service Solution (“we,” “us,” “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our real estate automation and infrastructure tools, subscribe to communications, or interact with our text or voice-based services.
By using our website or services, you agree to this Privacy Policy. We may update this policy occasionally, and the revised version will always include the latest “Effective Date” above.
We collect both personal and non-personal information to deliver and improve our services.
You voluntarily provide this information when registering, filling out a form, making a purchase, or communicating with us.
When you visit our website, our servers automatically collect certain information, such as IP address, browser type, operating system, and pages visited. This data helps us analyze trends and enhance user experience.
When you interact with our AI chat or voice systems, we may collect voice recordings, transcripts, and metadata. This data helps us deliver requested services and improve system accuracy. You may opt out of AI data collection at any time by contacting us.
Payment details are securely processed through third-party providers (such as Stripe or PayPal). We do not store or process full payment information on our servers.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use collected data to provide and improve services, process transactions, deliver customer support, and send SMS alerts (with consent). We will never sell your personal data to any third party.
Our platform integrates AI-driven systems for automation. We ensure these systems operate under human oversight, use encryption, and comply with applicable U.S. privacy laws. You may opt out of AI-based processing by contacting [email protected].
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain personal information only as long as necessary. Voice recordings are stored for no more than 90 days. We implement SSL encryption and regular system audits to protect your data.
If you have any questions or requests related to this Privacy Policy, please contact:
Carter Service Solution
📧 Email: [email protected]
📞 Phone: (936) 955-4910
🏢 Address: 12420 Sawmill Rd, The Woodlands TX 77380