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Terms of Service

Effective Date: November 6, 2025

1. Introduction

Welcome to Carter Service Solution (the “Website”). This Terms of Use Agreement (the “Agreement”) is made and entered into by and between you (“you,” “your,” or “user”) and Carter Service Solution (“Company,” “we,” “us,” or “our”).

This Agreement governs your access to and use of the Website, our related real estate infrastructure and automation services, AI systems, communication tools (including SMS), and any other materials, features, or content made available by us (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree to these terms, you must not access or use the Website or Services.

2. Acceptance and Eligibility

2.1 Acceptance of Terms: By using the Services, clicking “I Agree,” or otherwise indicating consent, you accept and agree to be bound by this Agreement on behalf of yourself or the organization you represent.

2.2 Eligibility: You represent and warrant that you are at least 18 years old, have the legal authority to enter into this Agreement, and will comply with all applicable laws. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization.

3. Modifications to Terms

We may revise this Agreement periodically. Any modifications become effective immediately upon posting to the Website with an updated “Effective Date.” Your continued use of the Services constitutes acceptance of the revised Terms.

4. Access and Accounts

Certain features may require an account. You agree to provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

5. Permitted Use and Prohibited Conduct

You agree to use the Services only for lawful purposes. Prohibited conduct includes violating laws, impersonation, interfering with systems, distributing malware, reverse-engineering the Services, or using AI/automation to exploit our systems.

6. Purchases and Payments

You agree to provide accurate billing information. Payments are processed through third-party providers like Stripe or PayPal. Unless explicitly stated otherwise, all sales are final.

7. Subscriptions and Renewals

Subscriptions begin upon payment and automatically renew unless cancelled. You may cancel at any time by emailing [email protected], effective at the end of your current billing period.

8. Intellectual Property Rights

All materials on the Website, including text, graphics, software, AI models, and logos, are owned by Carter Service Solution or its licensors. You are granted a limited, non-exclusive license for personal or internal business use only.

9. User-Generated Content

By submitting content, you grant us a perpetual, worldwide license to use and distribute it for business purposes. You represent that you own the rights to the content submitted.

10. AI Technologies and Data Use

10.1 AI Data Processing: You consent to data collection for AI improvement, including text/voice interactions and usage analytics. We take steps to anonymize data where possible.

10.2 AI Content and Limitations: AI-generated responses are for informational purposes only. We do not guarantee accuracy. You agree not to use AI for illegal activities or attempt to extract proprietary AI data.

11. SMS / TEXT MESSAGING (A2P 10DLC COMPLIANCE)

We offer SMS for property inquiries, appointment confirmations, reminders, and notifications.

  • Consent: By providing your number, you consent to receive recurring text messages.
  • Opt-Out: Reply “STOP” to cancel. Reply “HELP” for assistance.
  • Rates: Standard message and data rates may apply.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • Privacy: Opt-in data will not be shared with third parties for marketing purposes. You can view our full Privacy Policy here.

12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages. Our total liability will not exceed USD $100 or the amount you paid us in the past 6 months.

13. Governing Law

This Agreement is governed by the laws of the State of Washington. Disputes will be resolved through binding arbitration in King County, Washington.

14. Contact Information

If you have questions, please contact us at:

Carter Service Solution
📧 Email: [email protected]
📞 Phone: (936) 955-4910
🏢 Address: 12420 Sawmill Rd, The Woodlands TX 77380